Shipping and Delivery

Shipping Policy

We are committed to delivering your orders promptly and ensuring a seamless shopping experience. Below are the details of our shipping policy:

Order Processing
Please allow 1–2 business days to process your order. You will receive an email notification once your order is on the way.

Shipping and Delivery Times

Our standard estimated delivery time for most destinations is 8–14 days. We prioritize reliable and consistent shipping across all regions.

In some cases—particularly in major markets such as the United States, the United Kingdom, or select EU countries—faster delivery may be possible, typically within 4–7 days, depending on product availability and fulfillment center location.

We work with a network of fulfillment partners and warehouses to optimize delivery times whenever possible, and we continue to expand local inventory in high-demand areas to improve shipping efficiency.

Please note that actual delivery times may vary based on your location, customs clearance processes, and local courier operations.

Import Duties and Taxes
Your order may be subject to import duties and taxes (including VAT) upon arrival at your destination country. These charges are the responsibility of the customer and are not covered by our store.

Refunds, Returns, and Exchanges
We accept returns within 30 days of delivery if the item is unused and in its original condition. The full order amount, minus return shipping costs, will be refunded.

In the event that your order arrives damaged in any way, please email us as soon as possible at returns@fitandwelllife.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any questions, feel free to contact us at info@fitandwelllife.com